Shipping, Order Tracking and Delivery information
- When will I receive my item?
- Where do you ship from?
- Do you ship internationally?
- What is your general shipping policy?
- My order says that it has shipped, but the tracking information has not been updated or says pre-shipment or “preparing to ship”
- I placed multiple orders; can I combine the orders to pay less shipping?
- Can I send an order to multiple addresses?
- Can you change the shipping speed on my order?
- My tracking information says my order was delivered, but I didn’t get it, or it is arriving later than expected
- I did not receive all of the items in my order!
- I live out of the country, but have a U.S. Military address, can you ship it to me?
- Can you ship to a PO BOX?
- I don’t like a certain postal carrier and want you to use a different carrier, is that possible?
- I was charged a fee because I used a forwarding service to ship my packages. Who is responsible for that fee?
- Will I have to pay international taxes & duties?