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  1. House of PepsiCo Support
  2. Shipping, Order Tracking and Delivery information

Shipping, Order Tracking and Delivery information

  • When will I receive my item?
  • Where do you ship from?
  • Do you ship internationally?
  • What is your general shipping policy?
  • My order says that it has shipped, but the tracking information has not been updated or says pre-shipment or “preparing to ship”
  • I placed multiple orders; can I combine the orders to pay less shipping?
  • Can I send an order to multiple addresses?
  • Can you change the shipping speed on my order?
  • My tracking information says my order was delivered, but I didn’t get it, or it is arriving later than expected
  • I did not receive all of the items in my order!
  • I live out of the country, but have a U.S. Military address, can you ship it to me?
  • Can you ship to a PO BOX?
  • I don’t like a certain postal carrier and want you to use a different carrier, is that possible?
  • I was charged a fee because I used a forwarding service to ship my packages. Who is responsible for that fee?
  • Will I have to pay international taxes & duties?

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